Frontier Health
  • Kingsport, TN, USA
  • Full Time
  • Frontier Industries - Kingsport


Responsible for implementation of program goals and objectives and responsible to see that FHI policies and procedures are followed. Responsible for seeing all needs are met for each individual resident in the home and that all pertinent paperwork is completed timely.


Education:      Bachelor's degree in mental health field preferred.

Licensure:       N/A

Certification:  N/A

Experience:     Experience in a group home environment preferred.

Knowledge/Skills:      Ability to maintain composure in difficult situations.

                                    Verbal/written communication skills.


  1. Selects, trains, disciplines and evaluates performance of employees.
  2. Recommends pay adjustments for employees.
  3. Organizes and schedules employee work activities.
  4. Maintains a safe work environment by identifying and correcting potentially unsafe conditions and work practices.
  5. Maintains a positive working climate within and across departmental functions.
  6. Residential Managers may be required to rotate on-call responsibilities.


  1. Ensure that home is well stocked with food and supplies within budget. Utilizes Food Stamps or other community programs that may enhance the financial budget of each home.
  2. Ensure the home is clean and in good repair and report all maintenance needs.
  3. Responsible for obtaining goods and services that each individual resident needs in the home. Assures that receipts are kept for any purchase made for or with the resident to account for each individual account.
  4. Review, prepare, and maintain accurate, current client related written records as required by licensure code, funding source, or Frontier Health, Inc. policy.
  5. Orient new employees to location and procedures.
  6. Document and notify Coordinator/Division Director of any and all incidents that occur on the program site.  Insure adequate staffing pattern to ensure proper supervision and safety of residents
  7. Responsible for oversight of house operations, activities, and service delivery to residents.  Ensures that daily and specialty reports are completed within specified time frames.  Operates facility according to licensure/contract/accreditation standards.
  8. Monitors medication delivery and provides oversight of staff role.
  9. Assists with identifying overall training needs.
  10. Attend and participate in regularly scheduled staff meetings and inservices and individual program planning staffings as needed.
  11. Provides direction to residential staff during emergencies or critical incidents.
  12. All other duties as assigned.
Frontier Health
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