Frontier Health
  • Kingsport, TN, USA
  • Full Time
  • Victory Center Johnson City


Provides oversight of IPS activities, as well as, assessment, advocacy, referral, training and other identified support to individuals within a designated service/program. Responsible for pre-employment activities, job development, job placement, on-site training and long-term follow along support to enable adults with severe disabilities to acquire and maintain employment in a community-based job.


Education: Bachelor's degree preferred.

Licensure: N/A

Certification: N/A

Experience: Experience working with disabled adults in a vocational rehabilitation or supported employment setting preferred.

Knowledge/Skills: Ability to maintain composure in difficult situations.

Verbal/written communication skills.

Ability to safely operate motor vehicle.


Computer, fax, copier, tools and equipment needed at job sites and any other equipment required to perform the functions of the position.


  1. Demonstrates extensive knowledge of principles and practices of the assigned program/services.
  2. Assists with the implementation of program goals and objectives through direct service delivery.
  3. Adheres to all program/service licensing standards and requirements.
  4. Addresses emergency situations, responds accordingly and assesses corrective/preventative plan of action
  5. Provides IPS/SE training to Employment Specialists including job development and field mentoring/coaching. Determines resources needed to meet employment and education needs around the interests of the service recipients.
  6. Assesses service needs and makes recommendations as indicated, monitors outcomes, and implements quality improvement plans.
  7. Provides assessment services to assist in the determination of eligibility, vocational strengths, interests, abilities, obstacles and other vital information related to acquiring employment. -Individuals served will achieve or maintain his/her desired community based employment goal.
  8. Provides individualized job development and placement services through techniques such as employer interviews and market surveys to identify potential employment sites for individuals served.
  9. Provides on-site training and support to individuals and employers to maximize the potential for successful job placement.
  10. Provides advocacy and long-term follow-along/support services to maximize the potential for job retention.
  11. Acts as liaison between individuals served, employers, families/caregivers, funding source representatives, and significant others to facilitate communication and support to assist in the employment process. -Must meet contract standards of the assigned caseload as indicated by contract requirements and established production targets re: successful job placement
  12. Maintain accurate and timely documentation of all services in accordance with FHI guidelines, licensure/quality enhancement guidelines, and all funding source(s) guidelines/ requirements. -Records documentation must meet compliance with applicable standards as indentified by payor source and as measured by the Utilization Review form
  13. Develop and maintain positive working relationships with other service providers/funding sources to ensure all necessary supports are included to maximize the potential for employment success for the individual being supported.
  14. Attend and participate in regularly scheduled staff meetings and inservices and individual program planning staffings, as needed.
  15. All other duties as assigned.
Frontier Health
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