Frontier Health
  • Kingsport, TN, USA
  • Full Time
  • Holston Children & Youth Services

SUMMARY:

Provides community education, advocacy, referral, training, and assists with connecting individuals to services as needed. Helps establish relationships with referral sources in order to help connect families and clients with needed behavioral health services and resources including necessary funding sources.

EDUCATION AND EXPERIENCE:

Education: Bachelor's degree in behavioral health-related field required.

Licensure: N/A

Experience: Experience in the field of behavioral health. Experience in health related promotion and public relations is desirable.

Knowledge/Skills: Verbal/written communication skills.

Ability to safely operate motor vehicle.

Ability to effectively address individual, small and large groups.

EQUIPMENT:

Computer, general office equipment, motor vehicle and any other equipment required to perform the functions of the position.

MAJOR DUTIES AND RESPONSIBILITIES:

  1. Demonstrate knowledge of requirements for clients in the Behavioral Health Safety Net for Children and for Adults.
  2. Obtain necessary training in the reporting requirements for this program as outlined by TDMHSAS.
  3. Provide outreach education, advocacy, promotion, referral, training, and assistance for families to enroll in BHSN programs throughout the eight Northeast TN counties served by Frontier Health.
  4. Assists families with securing services as needed.
  5. Establish and maintain working relationships with child-serving agencies in order to promote the BHSN programs.
  6. Adhere to all program standards and requirements of the BHSN for Children grant.
  7. Maintain documentation required for the BHSN for Children program reports.
  8. Continue to increase knowledge and stay current with Behavioral Health Safety Net funded services and programs.
  9. Will submit monthly reports outlining outreach and referral efforts to State BHSN of TN staff in a format prescribed by the state.
  10. All other duties as assigned.

PERFORMANCE RESPONSIBILITIES:

Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to:

  1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership.
  2. Exercise necessary cost control measures.
  3. Maintain positive internal and external customer service relationships.
  4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
  5. Plan and organize work effectively and ensure its completion.
  6. Demonstrate reliability by arriving to work on time and utilizing effective time management.
  7. Meet all productivity requirements.
  8. Demonstrate team behavior and must be willing to promote a team-oriented environment.
  9. Represent the organization professionally at all times.
  10. Demonstrate initiative and strive to continually improve processes and relationships.
  11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.
Frontier Health
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